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Frequently Asked Questions

Questions by Product


Ripper Auto Roll-Off

What kind of batteries does the wireless remote take?

Type CR2032

What goggles will fit with the Ripper?
  • Risk Racing V3 Goggles
  • 100% Accuri Forecast
  • 100% Strata SVS
  • 100% Youth Accuri Forecast
  • 100% Youth Strata SVS
  • EKS Zip Off
  • Fly Racing Goggle Roll-Off System
  • Fox Air Defence
  • Fox Vue
  • Leatt 5.5 Roll-Off System
  • Leatt 6.5 Roll-Off System
  • Rip N Roll Platinum
  • Rip N Roll Colossus
  • Rip N Roll Hybrid
  • Scott Fury
  • Scott Hustle X
  • Scott Split OTG WFS
  • Scott Youth Buzz Works
  • Smith Roll Offs Kit
  • THOR Sniper with Total Vision System

NOT compatible with Oakley Airbrake or Scott Prospect Frame

Why is my Ripper not working when I press the wireless button?
  1. Make sure The Ripper is fully charged.
  2. Try re-syncing your wireless remote button (Wireless rand is limited to approx. 3 feet max.)
  3. Replace batter in wireless remote button
Why is there not enough force to pull the string?
  1. Make sure the Ripper is fully charged
  2. The most common reason is due to the fact that to Roll-Off system is worn out, the gear system is clogged up, or the “friction braking system” on the roll film axle is out of spec causing a high pull force on the pull string
Why do I hear a grinding sound and no pull?

Remove the gear cover and check health of gear system. These are wear parts. Replacement parts are available.

How to replace Gear/Pull Arm Assembly for RIPPER

The Pull Cord Hook and Gear Assembly, and the Motor Drive Gear are “wear” parts. Depending on use, both items may suffer from general wear and tear. They are available for purchase at www.riskracing.com. See below for basic replacement schematic:

Ripper auto roll of diagram by Risk Racing


Holeshot Starting Gate

Why is my gate not preforming as designed?
  1. Please ensure you have installed a total of 8 NEW “AA” batteries (Old batteries from around the house will not work. The gate requires a full 12 volts to drop so new batteries are important).  Make sure you have all 8 batteries installed correctly.  
  2. Double check there is no corrosion on the batteries or within the battery pack, this can impede the amount of voltage the gate receives.
  3. Check the battery in your wireless remote. Replace the battery with a new battery and try again.  The battery in the remote is a “23A”, which is common at most retail stores.  It is like the battery in many garage door remote controls.
  4. The Holeshot Gate electronics may have “lost” the RF wireless signal from the wireless remote.  If this has happened, you can typically reset the wireless signal by following the steps below.
How to reset the wireless remote?
  1. Switch the power button on the base of the Holeshot to the "off" position.
  2. Remove the electronics unit (i.e., the battery pack casing) from inside Holeshot gate (Figure 1).
  3. Unscrew the 4 screws on the back of the electronics unit, but **be careful not to yank it apart, because there are connecting wires inside** (figure 2).
  4. Inside the electronics housing you will find a tiny button similar to the button shown in figure 3 below. Press and hold this tiny button. While still holding the tiny button down, turn the power switch to the "on" position and let the lights flash through their sequence (**continue holding the "tiny button"**).
  5. When the lights stop flashing, release the "tiny button", and push the red button on the remote.
  6. This should reset the remote to the electronics. To test, press the remote button again. The LED should now start its usual sequence, which is green for 2 seconds, then blinking red, etc. 
  • If the LED on the electronics lights up when you press the remote, then this has been a success! It is now time to high-five anyone in the room with you.  If no one else is in the room, feel free to celebrate all by yourself.
  • If the LED on the electronics didn’t react, try the sequence above again. It can be tricky, and you will wish you had three hands, but maybe it will work on the second, or third try.
  • If that still doesn’t work, maybe you have a bug in the electronics. You can purchase replacement parts by clicking here.
holeshot remote disassembly
*Please note: the internal electronics can be replaced if corrosion or faulty motor*

EZ Utility Jugs

Where can I purchase Replacement Caps or Seals?

Replacement pieces can be purchased on the Risk Racing site under Accessories


Lock-N-Load OG (Black Version)

Is there maintenance I should preform?

We recommend greasing depending on how often the setup is used. For reference, if the LNL is used once a week for a year, greasing should be done at least quarterly if not every other month. This is also a great time to check the health of the springs and the components.

Original Lock-N-Load greasing instructions for maintenance.
What if there is significant wear on my red knobs, can those be replaced?

The red knobs can be replaced! They can be purchased on our website under “Replacement Parts” or by giving us a call.

Is the bike stable without tie-downs or wheel chocks?

Yes, the bike is very secure and stable as you drive down the road. The front tire may move a little from left to right but is generally held in place by the rake of the suspension. If you do find movement of the front tire, it will not affect the security of the bike.

Can I leave my bike clamped in the Lock-N-Load overnight without damage to my suspension?

Yes, the Lock-N-Load is designed to put minimal pressure on your suspension. The bike sits at less than pre-load height and distributes the pressure to both front and rear suspension.

Why can I wiggle the bike a little bit when I shake the handlebars or press on the seat?

The Lock-N-Load is designed to hold your bike securely as you travel down the road. When being transported, all the forces on the bike come from the trailer floor and are transferred directly to the tires and foot pegs, not the bars or the seat. You can see from the videos online that the bike travels very securely when held in this manner.

Can I mount bikes close together with the Lock-N-Load?

Yes, in fact you can mount them right next to each other, shroud to shroud. In a common toy hauler, or wide body trailer, you can mount 4 bikes wide by slightly staggering the handlebars as shown in the image above. You can also mount them fairly close to the trailer wall.

Will my bike fit in the Lock-N-Load?

We now have two sizes of Lock-N-Loads (The Lock-N-Load and The Lock-N-Load JUNIOR). We recommend using the diagram below to measure your bike before purchasing.

The Lock-N-Load is designed to fit FULL SIZE MX BIKES, or bikes with similar geometry (Foot peg width from tip to tip: 18”-20” (455mm-510mm), foot peg height: 15”-17.5” (380mm-445mm)).

The Lock-N-Load JUNIOR is designed to fit 85cc MX BIKES, or bikes with similar geometry (Foot peg width from tip to tip: 18“-20” (455mm-510mm), foot peg height: 12.5”-14.75” (320mm-375mm)).

A final note: Often trail bikes WITHOUT a folding shift lever will not fit.

Lock-N-Load Moto Transport system bike fitment diagram with dimensions.

Can I mount the Lock-N-Load in the bed of my truck?

Yes, we have a truck bed accessory plate that spans the corrugation of your truck bed and mounts the Lock-N-Load in the bed of a truck. This eliminates the need for a brace on the front of your truck bed to prevent the front of the bed from bending. You can also stagger the mounting and easily put three bikes in a standard truck bed without putting one in backwards. Additionally, the Lock-N-Load is quick release from the truck bed leaving only the low-profile mounting plates so you can still use your truck as a truck! (Truck Bed Adapter plate MFG#:77879 - purchase here)

Will the Lock-N-Load work with my 2-stroke?

Yes, but the large collector area of your 2-stroke exhaust may be an obstacle. Simply lower a jaw when loading the bike or simply put the bike in backwards. It will work either way.

Why do the mounting plates have D-Rings?

The D-Rings have nothing to do with the Lock-N-Load. They are simply there as an additional tie-down location for other items you may have. The low-profile mounting plates are mounted to your trailer floor so they might as well be another functional part of your trailer.


Lock-N-Load Pro (Silver Version)

How often should I do maintenance?

We recommend replacing the Rubber Top Jaws as necessary. This is a wear and tear item that is dependent on how often the unit is used and how aggressive the bike’s foot pegs are. Replacements can be found at https://eu.riskracing.com/collections/replacement-parts/products/rubber-jaw-replacement-lock-n-load-pro

We recommend greasing depending on how often the setup is used. For reference, if the Pro is used once a week for a year, greasing should be done at least quarterly if not every other month. This is also a great time to check the health of the springs and the components. After greasing, be sure to not over tighten the black switch cover.

Lock-N-Load greasing instruction diagram for maintenance

Is the bike stable without tie-downs or wheel chocks?

Yes, the bike is very secure and stable as you drive down the road. The front tire may move a little from left to right, but is generally held in place by the rake of the suspension. If you do find movement of the front tire, it will not affect the security of the bike.

Can I leave my bike clamped in the Lock-N-Load overnight without damage to my suspension?

Yes, the Lock-N-Load is designed to put minimal pressure on your suspension. The bike sits at less than pre-load height and distributes the pressure to both front and rear suspension.

Can I mount bikes close together with the Lock-N-Load Pro?

Yes, in fact you can mount them right next to each other, shroud to shroud. In a common toy hauler, or wide body trailer, you can mount 4 bikes wide by slightly staggering the handlebars. You can also mount them fairly close to the trailer wall.

Will my bike fit in the Lock-N-Load Pro?

The Lock-N-Load Pro is available in two sizes (The Lock-N-Load Pro and The Lock-N-Load Pro Mini).

The Lock-N-Load Pro is designed to fit bikes from 85cc to Enduro up to 315 pounds, or bikes with similar geometry (Foot peg width from tip to tip: 12”-21” (304mm-533mm), foot peg height: 12.5”-18” (317mm-457mm)).

The Lock-N-Load Pro Mini is designed to fit bikes 50cc Jr to 110cc MX, or bikes with similar geometry (Foot peg width from tip to tip: 12“-21” (304mm-533mm), foot peg height: 8.5”-12” (215mm-305mm)).

We do recommend measuring your bike to be sure of fit making sure to do so on a flat surface for the most accurate results.

Lock-N-Load moto transport fitment dimensions showing what size bikes will fit.

Will the Lock-N-Load work with my 2-stroke?

Yes

How tight should lock my bike down?

The Lock-N-Load Pro has a height adjustable ratchet system. Lock the jaws down to a height that securely holds your bike. You'll be the best judge of how far you'll need to press down depending on the size of your bike.


Seal Doctor

Which Seal Doctor will fit my bike?

Small will fit a bike with forks 35mm to 45mm in diameter

Large will fit a bike with forks 45mm to 55mm in diameter




Canopy Tent

Where can I find spare parts/poles?

Risk Racing does have a few spare parts available, give us a call at 704-508-1031


Risk Racing Stickers

Where can I buy stickers for my bike/trailer/helmet?

Stickers can be purchased on the Risk Racing website under Accessories.